A consignee customer number is used when the consignee is the freight payer.
A consignee customer number is either registered as a transport agreement, where the consignee is registered as a freight payer the other option is to register the consignee customer number in the address book.
To register the consignee customer number as a transport agreement, go to "Your Account"
Then select "Transport Agreement" - "New Transport Agreement"
Fill in the information and click on "Next"
Under the first heading (Transport Agreement) you will find the heading "This transport agreement can be used when the freight payer is" - There you choose consignee.
After this click on "Save".
Now your transport agreement is ready to use when creating a consignment.
To register the consinee in the Address Book, go to "Your Account" - "Address Book"
Press the green "New" button to the right above the existing list.
Fill in the required information and under the heading "This address is used as" ticking in "Consignee" and "Freight Payer".
You do not need to enter information under the heading "Transport Specific Information".
Now your consignee is ready to use when creating a consignment.
Did you not get the answer you were looking for?
Then you are welcome to contact us at the technical support. Our office hours are monday-friday between 8.00am – 5.00pm. You can reach us either by email or phone.
Phone: 08 - 729 88 50