When the consignment is already booked:
When the consignment has been booked, the information has already been sent to the carrier.
This means that you must contact the carrier to see if it is possible to edit the consignment information.
Click here for contact information to our most frequently used carriers.
If you have saved a consignment and want to edit it, you enter "Book transport"
(Some domains use the headline "Order shipping")
Find your consignment
Click the consignment number to the right.
You can now edit the consignment information
Did you not get the answer you were looking for?
Then you are welcome to contact us at the technical support. Our office hours are monday-friday between 8.00am – 5.00pm. You can reach us either by email or phone.
Phone: 08 - 729 88 50